Westinghouse RJ422V is not cold. Oh noes!

It’s never a good thing when your fridge stops being cold. But it’s a bit of a weird thing when it’s still running and there’s no problem with the freezer.

Most modern fridges aren’t that complicated and don’t really have that many parts that can go wrong. Especially so for the standard ones with a freezer on top and fridge on the bottom. They usually use they same cooling mechanism for both sections, so why would the freezer be cold and not the fridge?

Put simply, the Westinghouse RJ422V sucks cold air out of the freezer and blows it into the fridge section. You can tell it’s working properly because it’s a) cold in the fridge and b) you can feel a slight breeze coming out of the vents. No breeze means either the fan is not working or something is blocking the vents.

Best case scenario – there’s a build up of ice in the freezer and air ducts. This will cause the whole unit to run inefficiently and eventually stop cooling the lower fridge section.

Things you will need:

  1. A sponge for sucking up excess water and spills
  2. A towel, tea towel or paper towel for drying
  3. Several large containers for hot water – glass or ceramic is best
  4. Phillips head screw driver
  5. Needle nose pliers
  6. Knife, spoon and/or paint scraper
  7. A little patience

The quickest way to fix this, and still keep most if your frozen goods is as follows;

  • Turn the fridge off at the wall to stop it cooling the freezer. Perhaps unplug it for safety as there will be water involved.
  • Move as many frozen items as possible into the fridge (or a spare freezer if you have one) to keep them frozen as long as possible. Put them close to perishables like milk to help keep them cool.
  • Avoid opening the fridge door throughout the process to keep as much cold air in there as possible.
  • Eat the ice cream. You may be able to do this quick enough before it melts, but what better excuse to binge.
  • If there are visible chunks of ice in the freezer, try to remove these being careful not to break any plastic , particularly if you bash or chip at the ice.
RJ422V freezer vents blocked
Ice blocking the bottom vents in the freezer
  • Fill some large bowls or tubs with very hot water – the hotter the better. Put as many of these as you can fit into the freezer and close the door so it gets nice and steamy.
  • Glass containers work best as they conduct heat better than plastic. This will give you more hot surface area to work the defrosting magic.
Defrosting the RJ422V
Defrosting the freezer with bowls of hot water. Good opportunity to give the freezer a clean too, by the looks of it.
  • Wait patiently. Check the water every now and then as it will cool quickly and may need to be changed a few times during the defrosting process. Keep as much heat and steam in the freezer cavity as possible when changing the bowls.
  • Once the ice you can see is melted, it’s probably a good idea to check for build up on the condenser coils. These are behind the rear panel of the freezer, so grab a Phillips head screwdriver and some needle nose pliers.
  • Remove the screw covers with a knife and unscrew the two screws at the top of the panel.
Remove the screws
Remove the screws with a Phillips head screwdriver
  • Now get your needle nose pliers and firmly grip one of the fins in the top vents and give a decent pull. The rear panel is held in place with plastic clips (that you can’t get to) so it should just pop out from the top. Repeat on the other vent if necessary until the panel comes away.
  • As you can see below, the rear panel is backed with polystyrene foam and a metal sheet. If the panel is hard to remove, that metal sheet may be stuck to the ice on the coils behind it, so stick some more bowls of hot water in and wait a little while longer.
RJ422V rear freezer panel removed
Rear freezer panel removed. That polystyrene is a great insulator. Barely any ice behind it had melted.
  • In the shot below you can see there was ice built up in the cavity behind the bottom vents – this was most certainly preventing air getting sucked through to the fridge section below.
Ice build up in the vent cavity
Ice build up in the vent cavity
  • So with this panel removed it became pretty clear that there was a bigger ice problem than what could be seen previously. In the shot below you can see the ice is clogged up right down to the bottom. This was causing poor air circulation and blocking a drainage hole, which was probably not a good thing.


  • You can carefully remove quite a lot of ice manually using a spoon, a knife and/or paint scraper. This will help speed up the defrosting.
  • NOTE: Those ‘fins’ are thin bits of metal and are very easy to bend, and a bit sharp, so be careful. Also be careful of the various wires and stuff as well. You don’t want to damage any of those. See the final picture for more detail of what goes where to help avoid those bits.
  • Time to get the tubs of hot water again. Again, a few water changes may be necessary.
  • When all the ice is melted, remove the water tubs and give the freezer a good clean and dry it – this helps prevent the ice building up again.



  • Turn the unit back on and see if you can feel the breeze coming through to the fridge section now.

Success! You’ve saved you food, your fridge and yourself a costly repair bill. Hooray!

Now stick all that stuff back in the freezer before it melts!


—— UPDATE: 20/12/2015 ——

The fridge finally gave up the ghost. I clearly didn’t fix the underlying cause and eventually it gave out completely. ¬†Was able to make it last another 18 months+ since the problem began though. For anyone else experiencing the same sort of issues I’d recommend to start saving for a replacement fridge or get a service man in to try and fix it properly.

20 thoughts on “Westinghouse RJ422V is not cold. Oh noes!”

    1. Hey Phil,
      Hate to say it, but so is ours. There’s obviously an underlying issue at play but I haven’t worked it out yet. I found turning the levels down so they are less cold helps a little, but we still need to defrost every 1-2 months. Still works fine between defrosts until we save enough for a shiny new one.

      1. I defrosted it again as per previous, cleaned it all up, turned it back on and it just stopped after 5mins, nothing- no power just the bottom copper pipe under the fins sizzling – very hot to touch. At least I got 8 years out of it! if that’s good! but not a good time of the year to be buying a new one.

  1. Isn’t that pipe the defrost Phil? which would get hot to defrost the ice?
    I have just gone through the same thing same fridge and found another forum which said this:
    “The air vents are still iced up unfortunately,,, the ones that circulate the chilled air from the freezer, to the fridge and back again.”

    Switch the appliance off, open the doors and defrost it for 12-24 hours,,,

    If there is ice in the vents, then until it fully melts, the unit wont work and the ice will in fact slowly get worse and you will be right back where you started from before the fan was replaced..
    these diagrams show the vent system:



    The adjustment for the freezer just slows the rate of airflow to the fridge – less flow to fridge section = longer running time freezing hence colder temps in freezer.
    Fridge temp adjustment has a thermostat.
    With the freezer setting on “less cold” more air flows to the fridge section resulting in faster cooling times for the fridge section = less power use.

      1. My fan stopped working, found ice build up around the fan stopping it turning. defrosted and replaced the fan, all good.The defrost timer/ control is in the “roof” of the fridge compartment near the light, an orange/red button type thing with a screwdriver slot.This controller is a known issue on these models. Easy test, turn it til the compressor stops, then rotate it back opposite way all the way. If the compressor doesn’t start up after 25 minutes, the defrost controller is dead. The defrost heater is on the R/H end of the evaporator coil. Unless you know what you’re doing, don’t try to test it, you’ll risk getting electrocuted.

  2. In the process of doing this now. Wish me luck. I had a storm in our area and our power lines were serging. We had low voltage so if this doesn’t work, maybe our fridge is fried.

    1. I replaced the fan motor, but the fans still fails to run. The compressor runs but not fan, perhaps the temp control unit?

  3. Hi,I have a Westinghouse fridge model rj523v-r#6 the alarm sounds approx.every 6 hours. I have had the rear pc board replaced and the doors adjusted.temperature and operation all good,still alarming,what is causing this? Thanks

  4. A hair dryer works great- much faster than tubs of water. Usually the ice build up is result of bad fridge door seal but can be something worse.

  5. Hello, my rf422 is not cooling at all. Fan runs, air ( not cold) coming in freezer, very little breeze in the fridge. No ice build up. I can hear firdge fine. There was a loud noise from compressor at one stage, turned on and off, went quite.
    Any pointers plz? TIA

    1. I hate to say it, but it sounds like your fridge may have have had it. What you have described is beyond my knowledge. Hopefully one of our other kind readers may be able to offer some better advice. Personally I’d call a professional and request a quote. You can decide from there if it’s worth getting someone out, or just going and buying a new one.

      Sorry I couldn’t be more help and good luck.

      1. Hi there all the experts on here, I have a quick question for you all. At the back of this fridge (outside bottom) to the left is a fan and black square thing, I think it’s a heat exchanger. The fan on this is running on mine unless I spin the blades. My fridge side is not working as per the above posts I have noticed that the side of the fridge(outside) is warm to touch. Freezer side is working no worries and have removed all the insides and cleaned off the ice as per the pictures above. Still no success with the fridge side. I am leaving it off for 24 hrs to see if this makes a difference. I still believe there is something wrong with the fan at the back of the fridge( outside rear behind the cover where the motor etc sits) any ideas when this fan is meant to run?

  6. I’ll just add that this seems to apply to the Westinghouse WTM2800WB. Conveniently, I found this site only after removing the freezer cover with bicycle tyre levers. Haha. My problem was that the freezer wasn’t cold enough but the fridge was fine though.

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